Piris NEA | Nature Escapes FAQ

• From what time is my loft or chalet ready for check-in on arrival day?

Your loft or chalet is ready for you from 2:00 pm.

• By what time do I need to check out?

On departure day, you have until 11:00 am – leaving plenty of time for one last relaxed breakfast at Piris NEA | Club House.

• Where can I park, and are there EV charging points on the resort grounds?

Every car has its own complimentary space in the underground garage. EV charging points are available too, with the electricity simply added to your room bill.

• How can I pay on site, and which credit cards or payment methods are accepted?

On site, you can conveniently pay in cash or by Mastercard and Visa. And if you prefer to transfer the amount in advance, of course you can.

• Can I pay my hotel bill in advance?

Absolutely. On departure, we then charge only for services and extras used on site. Transfer the amount to the account listed below, or we can charge it to your credit card. For this, we require the card number and expiry date.

Bank details:
Raiffeisenkasse Latsch Hotel Jagdhof GmbH
IBAN: IT61 H081 1058 4500 0030 0005 606
SWIFT (Bic): RZSBIT21015

• How flexibly can I add or remove the half-board package day by day while I’m there?

The most relaxed option is to add half board from home when booking. And if you spontaneously feel like dining à la carte once you’re here, simply choose freely from the menu at the regular price. Anything goes.

• Can dogs or pets stay at Nature Escapes?

Dogs are very welcome, and the Sky Lofts are where you’ll all feel most at home. We charge €35.00 per day for your four-legged guest. If you’d like to dine together, we’ll find you a spot in the lounge or at the NEA | Club House restaurant.

• Do massages, cosmetic treatments or yoga sessions need to be booked before arrival?

You’re welcome to arrange treatments and yoga sessions spontaneously on site. To make sure you get your preferred treatment at your preferred time, however, we recommend reserving in advance.

• How do I access the 3,000 m² Spa at our original hotel Piris Jagdhof | Adventure Experience, and are there any additional charges?

Two hotels, two Spa worlds: alongside Piris NEA | Soul House, you also enjoy the approximately 3,000 m² wellness area at Piris Jagdhof | Adventure Experience. As a NEA hotel guest, access is included. The only optional extra is the afternoon buffet. Depending on the weather and occupancy, we’ll happily tell you when it’s especially worth popping over.

• Are bathrobes and sauna towels provided in the room for the duration of the stay?

In your loft or chalet, you’ll find a wellness bag with a cosy bathrobe and fluffy sauna towel. If you’ve forgotten your pool slippers at home, simply come to reception and we’ll happily help. You’ll be perfectly equipped for pool and sauna.

• What time is breakfast served in the Club House, and are there options for late risers?

Breakfast in the Club House runs from 7:30 to 11:00 am – nice and long, so late risers can ease into the day too. Fresh bowls and homemade smoothies complement the buffet, along with fragrant pancakes straight from the pan.

• Do I need to request a reservation for the à-la-carte restaurant in the evening?

For dinner in the à-la-carte restaurant, please make a reservation request. This applies to external guests as well as guests who have booked breakfast only. If you’ve already booked half board, your table is automatically reserved.

• Is Piris NEA | Nature Escapes suitable for a family holiday with children?

NEA is a retreat for adults and families with teenagers aged 14 and over. For action, head to the adventure activities at Piris Jagdhof | Adventure Experience, where teens are very welcome to join in. The rest of the day belongs to slowing down.

• From what age is access to the Soul House and sauna areas permitted?

The pool and relaxation areas are open to guests aged 14 and over, as are our treatments. The saunas are reserved for guests aged 16 and over. That way, Piris NEA | Soul House remains the relaxed grown-up universe you’re looking for.

• Does Piris NEA | Nature Escapes offer its own rental service for bikes, e-bikes, or hiking equipment?

We keep hiking poles and hiking maps ready for you. If you’re heading out by bike, we’ll bring one over from the Jagdhof – that’s simply part of good service for us. And if you bring your own bike, it stays safely parked in our bike room.

• Are there guided tours, outdoor activities, or workouts I can join during my stay?

We put together a weekly programme that coordinates both hotels beautifully. Yoga and other favourites are spread across Piris NEA | Nature Escapes and Piris Jagdhof | Adventure Experience, and you simply join whatever appeals to you. The choice is yours: gentle movement or real adventure.